OdishaLIVE Bureau
The State Bank of India (SBI) has informed to freeze the online transaction of its customer for not registering their mobile number with the bank. It also said the linking of the mobile number must be done by the end of November.
According to State Bank of India’s corporate website, the customers need to register their mobile numbers with the bank by November 30. The order has been issued in line with the Reserve Bank of India guidelines which make it compulsory for the commercial banks to register their customers’ number for SMS alerts for electronic banking transactions.
A circular issued by the RBI in July 2017 stated that the banks may not offer facilities like electronic transactions, other than ATM cash withdrawals, to customers who do not provide mobile numbers. The SBI website adds that the customers can use the service in an uninterrupted manner, by registering their mobile number with the bank.
‘Please register your mobile number by November 30.2018, failing which your internet banking access may be deactivated or blocked with effect from December 1, 2018’, SBI said on its website.
Steps to register mobile number with SBI
If the customers are yet to register their number with the State Bank of India, they can either do it by visiting the branch or through an ATM.
To register the number through an ATM customer need to swipe their card and choose the ‘Registration’ option, enter the ATM PIN, Select the mobile number registration option, enter the number and select ‘correct’ option after re-checking the number, Re-enter the number and select the ‘correct’ option, A message will appear on the screen that reads – “Thank you for registering your mobile number with us” and on successful completion.
The bank will contact the customers within three days and a reference number will send to their mobile phone via text and on the verification of the personal details the number will be registered with the bank. The bank had cautioned its customers to register the number earlier this year with a tweet.
“Registration of mobile number for all SBI accounts is mandatory in order to avail of internet banking facilities and electronic transactions, other than ATM Cash withdrawals,” it had tweeted.
